FAQ

Camp Cacapon – FAQ & Policies (Acknowledged at Booking)

This document contains the rules, policies, and guest responsibilities for Camp Cacapon. By completing a reservation, you acknowledge that you have read, understand, and agree to comply with the information below.

Camp Cacapon is a self-managed campground. While camp hosts may be onsite at times, guests should expect to manage their stay independently. Please review all information carefully before arrival.

Check-In & Arrival

  • No on-site check-in is provided. Guests self-check-in using emailed Arrival Instructions.
  • Late arrivals after 9:00 p.m. are not permitted.
    Check-in times:
  • Glamping tents & cottages: 2:00 p.m.
  • Tent sites, RV site, boondocking: 12:00 noon

Checkout

  • Checkout time is 11:00 a.m. for all sites.
  • Late checkout: Sites MUST be cleared NLT 11am. After clearing and parking in upper lot, guests may remain on property until 1pm.
  • Early departures are not eligible for refunds or credits.
  • Guests must follow all Departure Instructions (email + onsite).

Parking & Vehicles

  • NO parking on grass at any time.
  • All vehicles must use designated parking above the main lodge.
  • Driveway/pavilion = 5-minute loading/unloading only.
  • Do not block roads, driveways, or access areas.

Quiet Hours & Noise

  • Quiet Hours: 10:00 p.m. – 8:00 a.m.
  • No music, generators, or loud activity during quiet hours.
  • Sound carries—be respectful at all times.

Tents, Canopies & Occupancy

  • Max occupancy (incl. children):
    • Tent sites: 4 (up to 6 with fee)
    • Cottages & RV site: 6 max
  • ALL tents with floors must be on gravel pads ONLY.
  • No tents/tarps on grass or dirt.
  • Screened canopy tents (no floor) allowed on grass if not encroaching.
  • Picnic tables must be returned to tent pad before departure.

Glamping Tents & Cottages – Special Rules

  • NO pets allowed.
  • NO smoking, open flames, or cooking inside or on porches.
  • No additional tents permitted.
  • Guests authorize up to $250 in charges for damages/violations.

RV Site Rules

  • One vehicle at RV site (must not block road).
  • Additional vehicles must use designated parking.
  • One tent permitted on gravel RV pad only.

Fire Safety & Firewood

  • Fires allowed in designated fire rings only.
  • Fires must be supervised at all times.
  • Fully extinguish fires before leaving or sleeping.
  • Fire pails must be filled with water during use.
  • Do NOT burn wood in grills (charcoal only).
  • Do not cut live trees—use downed wood only.

BBQ Grills

  • Grill availability varies—do not assume.
  • Charcoal only.
  • Do not place grills on picnic tables without protection.
  • Clean grills before departure; dispose ash in bonfire pit.

Garbage & Leave No Trace

  • Camp Cacapon is a LEAVE NO TRACE campground.
  • ALL trash must be removed upon departure.
  • No trash service provided.
  • Ash must be placed in the large bonfire pit.

Reservations, Changes & Credits Policy

All reservations are paid in full at booking and are final and non-refundable under all circumstances.

No Refund Policy

  • Camp Cacapon does not issue refunds at any time, including:
    • Cancellations
    • Weather
    • Early departures
    • No-shows

Modification & Cancellation Window (8+ Days Prior)

  • Changes/cancellations allowed only ≥ 8 days before arrival
  • $25 change fee applies
  • Cancellations receive reservation credit (not a refund)
  • Credits:
    • Valid 6 months from original arrival date
    • Must be used within current season
    • Subject to availability

Within 8 Days of Arrival

  • No modifications or cancellations permitted
  • No credits issued
  • Full reservation amount is forfeited

No-Shows & Early Departures

  • All payments forfeited
  • No credits or refunds issued

Site Condition & Damage Policy

Camp Cacapon is largely unattended. Guests are responsible for leaving their site/accommodation in proper condition and following all departure instructions. By booking, you authorize charges to the card on file for violations or damage.

Checkout Requirements include:

  • Trash and item removal
  • Fire extinguishment and fire ring clean-out
  • Site condition and cleanliness
  • Utility shutdown (power, water, HVAC)
  • Gate/security compliance
  • Timely departure

Failure may result in a Site Condition Fee.

Site Condition Fee (Campsites)
Up to $75 may be charged for:

  • Trash or food left behind
  • Personal items left onsite
  • Unextinguished fires
  • Late departure
  • Failure to secure property
  • Excessive mess

Damage to Property
Guests are responsible for all damage:

  • Campsites: Charged based on repair/replacement cost
  • Glamping: Up to $250 authorized charge
  • If damage exceeds $250:
    • Guest notified
    • Documentation retained
    • Additional billing may occur

Inspection & Charges
Camp Cacapon may inspect all sites after checkout. Applicable charges will be processed using the stored payment method.

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