FAQ

Camp Cacapon – FAQ & Policies (Acknowledged at Booking)

This document contains the rules, policies, and guest responsibilities for Camp Cacapon. By completing a reservation, you acknowledge that you have read, understand, and agree to comply with the information below.

Camp Cacapon is a self-managed campground. While camp hosts may be onsite at times, guests should expect to manage their stay independently. Please review all information carefully before arrival.

Check-In & Arrival

  • No on-site check-in is provided. Guests self-check-in by following the Arrival Instructions emailed prior to arrival.
  • Late arrivals after 9:00 p.m. are not permitted, as to avoid disturbing other guests.

Check-in times:

  • Glamping tents & cottages: 2:00 p.m.
  • Tent sites, RV site, and boondocking: 12:00 noon

Checkout

  • Checkout time is 11:00 a.m. for all sites.
  • Late checkouts: All sites MUST be cleared NLT 11am.  Once cleared, and vehicles parked in upper parking area, you may enjoy the property until 1pm.
  • Early departures are not eligible for refunds or credits.

Guests must follow all Departure Instructions provided via email and posted onsite.

Parking & Vehicles

  • NO parking on grass – at any time.
  • All vehicles must be parked in the designated parking areas above the main lodge, marked with parking signs.
  • The driveway and pavilion area are for 5-minute loading/unloading only.
  • Vehicles may not block roads, driveways, or access areas.

Quiet Hours & Noise

  • Quiet Hours: 10:00 p.m. – 6:00 a.m.
  • Music, generators, and loud activities are not permitted during quiet hours.
  • Sound travels easily in the river valley; please be respectful at all times.

Tents, Canopies & Occupancy

  • Maximum occupancy (including children):
    • Tent sites: 4 people (2 additional with added fee) = 6 max
    • Cottages & RV site: 6 people max
  • ALL tents with floors MUST be placed on gravel tent pads ONLY.
  • Tents are NOT permitted on grass or dirt.
  • Screened canopy tents without floors may be placed on grass if they do not encroach on neighboring sites.
  • Picnic tables may be moved but must be returned to the tent pad before departure.

Glamping Tents & Cottages – Special Rules

  • NO pets allowed in glamping tents or cottages.
  • NO smoking, open flames, or cooking inside or on porches.
  • No additional tents are permitted at glamping sites.
  • Guests authorize up to $250 to be charged to the card on file for damages or site condition violations.

RV Site Rules

  • Only one vehicle may be parked at the RV site and must not block the road.
  • Additional vehicles must park in designated parking areas.
  • One tent is permitted on the gravel RV pad only.

Fire Safety & Firewood

  • Fires are allowed only in designated fire rings.
  • Fires must be directly supervised at all times.
  • All fires must be fully extinguished before going to bed or leaving your campsite.
  • Fire pails must be filled with water and kept at your site while a fire is burning.
  • Do NOT burn wood in BBQ grills (charcoal only).
  • Never cut live trees or branches. Use only downed wood from designated areas.

BBQ Grills

  • Some sites do not have BBQ grills. Do not assume grill availability.
  • Use charcoal only in BBQ grills.
  • Privately owned grills may not be placed on picnic tables without a protective mat.
  • All BBQ grills must be cleaned out before departure. Ash must be placed in the large bonfire pit.

Garbage & Leave No Trace

  • Camp Cacapon is a LEAVE NO TRACE campground.
  • ALL garbage must be taken with you when you depart.
  • No trash service is provided.
  • Ash from fire rings and BBQ grills must be removed and placed in the large bonfire pit.

Modifications, Cancellations & Credits

Camp Cacapon operates on a seasonal, limited-inventory model. When a reservation is made, a specific site or accommodation is held exclusively for that guest for the reserved dates.

Payment Terms

  • All reservations are paid in full at the time of booking.
  • Refunds are issued as reservation credit only. Cash refunds are not provided.
  • Reservation credits expire six (6) months from the original arrival date and must be used during the current operating season.

Modifications & Cancellations

  • No modifications or cancellations are permitted less than 8 days from arrival. This includes weather-related requests.
  • All modifications and cancellations must be completed by the guest by contacting Camp Cacapon and will incur at $25.00 change fee.

Credits & Availability

  • Reservation credits may be applied toward a future stay subject to availability.
  • Availability for rescheduled dates is not guaranteed.
  • Unused credits expire automatically at the end of the season.

No-Shows & Early Departures

  • No-shows and early departures are not eligible for credit or refund.

Site Condition & Damage Policy: Camp Cacapon operates as a largely unattended campground. Guests are responsible for leaving their site or accommodation in good condition, following all posted and emailed departure instructions, and vacating on time. By making a reservation, you authorize Camp Cacapon to charge the credit card on file for site condition violations or property damage incurred during your stay, in accordance with the policies below.

Site Condition & Checkout Requirements: Guests must comply with all checkout and departure instructions provided on-site and via email, including but not limited to requirements related to:

  • Trash and personal item removal
  • Fire extinguishment and fire ring clean-out
  • Site and surrounding area condition
  • Utility shutdown (power, water, HVAC)
  • Gate locking and property security
  • Timely departure by checkout time

Failure to follow departure instructions may result in a Site Condition Fee.

Site Condition Fee (Campsites): If a campsite is left with trash, personal property, excessive mess, or otherwise not in compliance with departure instructions, a Site Condition Fee of up to $75 may be charged to the card on file after checkout. This fee may apply to, but is not limited to:

  • Garbage or food left behind
  • Failure to remove personal belongings
  • Unextinguished fires or uncleared fire rings
  • Failure to vacate by checkout time
  • Failure to secure gates or facilities
  • Excessive mess requiring staff intervention

Damage to Property: Guests are financially responsible for any damage caused to campground property during their stay. Campsites: Damage to campground infrastructure, including fire rings, picnic tables, or site fixtures, may be charged to the card on file based on the cost of repair or replacement.

Glamping Tents & Cottages: For glamping tents and cottages: Guests authorize Camp Cacapon to charge up to $250, to the card on file, for damages or site condition violations such as pets or smoking violations. Charges may apply to damage to furnishings, tents, canvas, fixtures, appliances, or other property. If damages exceed $250:

  • The guest will be notified
  • Documentation (photos, repair invoices) will be retained
  • Additional recovery may require follow-up billing or other appropriate action

Inspection & Checkout Process: Camp Cacapon reserves the right to inspect sites and accommodations after checkout. Any applicable site condition or damage charges may be assessed following inspection and processed using the stored payment method.

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